I’m Dr Elly Berry, and I hope I’ve had the pleasure of meeting you by now. If not, I very much look forward to doing so soon.
I’m reaching out today to reintroduce myself as clinical director of Alcombe here in Whitton, having taken over from Dr Adam Harrop. Adam has been the very best of team leaders and vets, and as he moves onto his next professional chapter, I’ll be striving to continue his brilliant work.
As a result of the ongoing pandemic, our veterinary practice – like many others up and down the country – has been severely impacted by a combination of increased patient numbers and fluctuating staff shortages, which has led to limited appointment availability and longer waiting times on the phone. We’re working hard to bring in more support, and endeavour to provide a service with greater availability and flexibility in the near future.
I’d like to take this opportunity to sincerely thank you for your patience during these challenging times, and ask for your continued understanding as we move out of the pandemic, and back to normal service.
As always, your pets’ health and wellbeing remain of the utmost importance to us. Rest assured, our commitment to care has not, and will never, waiver. Everyone here at Alcombe is working as hard as they possibly can while protecting their own health – both physically and mentally.
In lighter and brighter news, we’re excited to be welcoming our wonderful new vet, Dr Alice Dannatt, this October. She embodies everything we represent here at Alcombe – enthusiasm, kindness, and the first-rate standards in clinical care your pets always deserve.
All the best to you and our valued furry patients,
Elly and the team at Alcombe